Netherlands Missions, Japan

Theft abroad

If you are a victim of theft abroad, always report the theft to the local police. The local Dutch embassy or consulate can help you apply for an emergency passport and may be able to advise you on how friends or family can transfer money to you.

Reporting a theft

If you are a victim of theft, always report the theft to the local police. Ask for written proof that you have filed a police report. You will need this to make an insurance claim.

Cancelling bank cards

If your bank cards are lost or stolen, you should cancel them as soon as possible. To do so you can dial the following number while abroad: .+31 88 38 55 372

Assistance from the embassy or consulate

If you are a victim of theft abroad, the local Dutch embassy or consulate can assist you. For example, if your travel documents have been stolen, they can issue you with an emergency passport or laissez-passer. A laisser-passer is only issued if there is not enough time to issue an emergency passport. The embassy or consulate can also tell you how your family and friends in the Netherlands can transfer money to you.
The embassy or consulate cannot help with everything, however. It cannot lend you money to pay for lawyers, hotels, restaurants, medicines, etc. Nor can it pay for your return tickets.